BOOKING MY APPOINTMENT
- Do I need to make an appointment to try on wedding gowns?
Yes, booking an appointment is the best way to ensure we can give you the full attention of our bridal consultant. We recommend booking two weeks ahead for weekend appointments.
- What if I need to cancel the appointment?
To cancel your appointment, please contact us at 787-774-2224 during our service hours.
- What can I do if you are fully booked?
If we are fully booked, you can email or call us to be added to our waitlist. We will contact you if an appointment becomes available. Please note, that our weekend appointments are very popular. We recommend booking two weeks in advance to guarantee a spot.
ATTENDING YOUR APPOINTMENT
- Who should I bring to my appointment?
Bring your closest friends or family members with who you would like to share this special moment and whose opinion you value.
We recommend two members, otherwise, it may take some attention off of you.
- What should I bring to my appointment?
Bring along your wedding inspirations, dresses you've liked, nude underwear, and minimal make-up. As always, come with an open mind. You may fall in love with a dress you never thought of: LOVE at first sight.
- What is your size range?
Our size range is 0-32. Bridal gown sizes run on a different size chart and vary between designers. Bridal gowns run smaller than usual sizes.
- Can I take photos of the dresses while trying them on?
Due to copyright, you are unable to take photos of the gowns. If you would like to compare your looks, our bridal consultants are more than happy to capture images to show you.
BUYING MY DRESS
- Are the alterations included in the price of the dress?
Alteration costs are a separate cost. It all varies depending on how much work needs to be done on the dress. We recommend speaking with your consultant to get an idea of the cost. This will allow you to set aside some money if you are wanting to stay within your budget range.
- What if my wedding is 6 months away?
Don't panic! We can still order a new gown on RUSH order. This means we can prioritize your order. A rush order time frame is typically four and a half months depending on the seasons and fabric availability. Please note, there is a rush fee.
- HELP! I'm getting married in less than 4 months?
No worries, we have one of the largest stocks of wedding dresses on the island and we have new dresses arriving on a weekly basis.
- Will I need alterations?
If you are looking for a perfect fit, we typically recommend alterations. We work with a team of highly experienced wedding gown seamstresses. They have been working in the bridal industry for years and they work closely with you and your bridal consultant to make sure your gown fits perfectly. Please note, this is a separate cost.
- Can I take my gown to a seamstress of my preference?
Yes. You are not obligated to work with our seamstress and are welcome to explore your options. Our seamstress specializes in altering wedding dresses. If you need any assistance please let us know.
- When should I book for alterations?
Please contact our store 3 months before your wedding date or once your gown arrives to book in advance. We recommend starting your alterations 6-8 weeks before your wedding date. Standard alterations generally take 3 fittings; however, allow extra fitting if your gown is intricate or if you are making custom changes. If you would like to know more about how the alteration process works or custom requests, please speak to your seamstress.
- What are your food and drink policy?
Given how special wedding gowns are, we kindly ask that you do not bring any food or drinks to the salon. Thank you!
- Can I bring children to my appointment?
We kindly ask that you do not bring children to your appointment as they may take the focus off of you.